Privacy Statement for BLUE ZONES NICOYA.

This Privacy Policy  and our terms and Conditions describes the  treatment we give to your personal information that we collect, or the one  you provide on this website (our “Website”) and how that information may be used or disclosed by us.
This Privacy Policy does not apply to information we collect through any other means, or to information collected on any third-party site that we do not own or control, or by any third-party application that may link to or be accessible from the Website. In the event you choose to use links that appear on our site to visit other websites, you are advised to read the privacy policies that appear on those sites.
The Company operates this Website from its offices in Costa Rica and therefore we comply to our local regulation.
Please read the following carefully to understand our policies and practices regarding your personal information and how we will treat it. By using or accessing our Website, you agree to this Privacy Policy. Whenever you submit information via this Website, you consent to the collection, use and disclosure of such information in accordance with this Privacy Policy. This Privacy Policy may change from time to time and your continued use of the Website is deemed to be acceptance of such changes, so please check the Privacy Policy periodically for updates.
All matters pertaining to this Website are governed and interpreted under the laws of Costa Rica.

Children Under the Age of 13

Our Website is not intended for children under 13 years of age. No one under the age of 13 may provide any personal information on the Website.

Cookies. 

We may obtain information about your general internet usage by using cookies. Use of cookies help us to improve the use of our website.

User Contributions

You are responsible for any content, including personal information, that you contribute to be published or displayed (hereinafter, “posted”) on the Website, or transmit to other users of the Website (collectively, “User Contributions”). Your User Contributions are posted on and transmitted to other users of the Website at your own risk.

Uses Made of the Information

We use information that we collect about you or that you provide to us, including any personal information, in the following ways:

• To present our Website and its contents in a suitable and effective manner for you and for your computer.
• To register you for an account membership at our Website, and manage and maintain your account on the Website.
• To provide you with information, products or services that you request from us.
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us.
• To notify you about changes to our service.
• To allow you to participate in interactive features of our Website, such as posting comments and videos.
• To improve our site content, product offerings and our research, marketing and promotional efforts.
• To analyze the use our Website and the purchases you make on our Website.
• To comply with applicable law and industry standards.
• To enforce this Privacy Policy and otherwise manage our business.

Disclosure of Your Information

By accepting these terms, you accept that you may disclose personal information that you provide via this Website to third parties.
Please review this Privacy Policy carefully, in case you do not agree with our practices, you may refrain from using our website.
In the other hand, if you continue the use of the Website we will assume you accept and agree to the terms of the revised Privacy Policy.

Accessing and Correcting Your Personal Information

You can review and update your personal information by logging into the Website and visiting your account profile page and making changes.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Website like message boards. The information you share in public areas may be viewed by any user of the Website.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our Privacy Policy on this page and the Website home page. The date the Privacy Policy was last revised is April 2020.

Contact Information

To ask questions or comment about this Privacy Policy and our privacy practices, contact us at: info@bluenicoya.com

Payment policy

We accept credit or debit cards only as payment method.

Shipping and taxes policy

Taxes: domestic taxes should be calculated in the shopping cart.

Cancelation:

Orders that are in processing status can still be canceled prior to being shipped. Once shipped, the courier company takes possession of the order and it cannot be canceled.
For cancellations, please allow one billing cycle in order for credits to appear on your credit card statement.
Given country of origin laws and regulations, Blue Zones Nicoya cannot receive product returns or make exchanges.

Return and refund Policy

If your order was not fulfilled correctly or you are not satisfied with your purchase, please contact us immediately by email at info@bluenicoya.com.
We will fully replace any items you are not happy with or send you a refund.
Blue Zones Nicoya cannot receive product returns or make exchanges. (For more information about this policy, please contact us via email provided)
For cancellations, please allow one billing cycle in order for credits to appear on your credit card statement.